Usually, transformation programs focus more on ‘whats’ often ignoring the importance of productive engagement of people involved in the change. Here are the 3Es that are critical in transformation programs:
Excite: Create excitement about the change. Clearly articulate ‘why’ in simple and specific terms that everyone will understand. Not only understand but see a strong need. Show them how it is important for the organization as well.
Engage: Leverage excitement to get people engaged in the change. But simple engagement does not necessarily imply desired outcomes. And engagement dies down if not converted into tangible results sooner.
Enable: Pre-requisite for turning engagement into results is having key skills, resources, and environment. Enable people participating in the change with required skills, resources, and other environmental drivers.