Delivery Models, Foundation, Governance and Delivery Rhythm, Operations Management

Shifting focus from ‘Utilization’ to ‘Productive Utilisation’

Utilisation is one of the common metrics in operations management – be it human resources or any other resources. It is usually calculated as a ratio of 'utilized efforts or hours' to 'total available efforts or hours'. While it is important to optimise utilization of resources, we should also focus on how much of that resource… Continue reading Shifting focus from ‘Utilization’ to ‘Productive Utilisation’

Culture, Foundation, Governance and Delivery Rhythm, Risk Management

Improving Effectiveness Of Risk Management

Risk Management has become a critical function in every organization with rapid changes in business models, technologies, customer expectations, and competition. Added to this are the regulatory and compliance requirements. In such a scenario, focusing on the following will help improve the overall effectiveness of Risk Management function: An inclusive approach that engages process owners… Continue reading Improving Effectiveness Of Risk Management