Delivery Models, Foundation, Governance and Delivery Rhythm, Operations Management

Shifting focus from ‘Utilization’ to ‘Productive Utilisation’

Utilisation is one of the common metrics in operations management – be it human resources or any other resources. It is usually calculated as a ratio of 'utilized efforts or hours' to 'total available efforts or hours'. While it is important to optimise utilization of resources, we should also focus on how much of that resource… Continue reading Shifting focus from ‘Utilization’ to ‘Productive Utilisation’